Product Description
The Chocolate Sugar Mill is expertly engineered to transform sugar into fine powder with precision and efficiency, making it an indispensable tool for chocolate processing.
Company Profile
FAQ
1 How to Order
1. Begin by sending us a detailed inquiry to initiate the process.
2. Confirm the specifics of the machine type, order quantity, pricing, lead time, payment terms, and other important details to ensure clarity and agreement.
3. Our dedicated sales team will send you a Proforma Invoice, complete with our official company seal for authenticity.
4. Proceed with the deposit payment and send us the bank receipt to confirm the transaction.
5. Upon receiving your payment, we will notify you and commence production tailored to your specifications, providing an estimated completion timeline.
6. We will send detailed photos of the production process for your approval, ensuring transparency and satisfaction.
7. Settle the balance, and we will promptly ship the goods to you, ensuring a seamless delivery.
8. The order is considered complete once you have received and are completely satisfied with the goods delivered.
9. We welcome your feedback on quality, service, and market reception, as your insights help us to continuously improve and serve you better.
2 About After-Sales Service
Our machines typically come with a one-year guarantee. If a fault arises from a design defect within this period, we will cover the cost of repairs. Should the issue be due to human error, we provide comprehensive technical support to assist you.
3 About Goods Shipping
With our long-standing relationships with shipping forwarders, we ensure that your machines are delivered to your port swiftly and safely, maximizing peace of mind.
4 About Our Online Service
Our team is available 24/7 to address any issues or queries you may have, ensuring uninterrupted support.
Expect a prompt response to your emails within 12 hours, as we prioritize your inquiries.
Your satisfaction is our ultimate goal. We sincerely look forward to successful collaboration and partnership.
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